Instant responses, anytime — on Instagram
Customer Specialist Ninja manages your Instagram inquiries with speed and professionalism, ensuring every customer feels valued, engaged, and connected — 24/7.
Redefining customer interactions
Increase your customer satisfaction by 90 % with instant, always-on support. Customer Specialist Ninja ensures every inquiry on Instagram is answered — promptly, professionally, and around the clock.
60%
of customers expect a response within 10 minutes
Slow replies hurt trust. The Ninja eliminates delays, giving instant, human-like answers — day or night.
+3x engagement
Increase in engagement rate
Brands using 24/7 automated Instagram replies see up to 3× higher engagement and 40 % more conversions from DMs.
+70%
Queries resolved without human help instantly.
AI-powered understanding handles most customer questions automatically — letting your team focus on complex cases.
Get Closer to Your Customers
Everything you need to deliver instant, personalized support on Instagram.
Building customer relationships takes time — that’s why we automate it for you. Customer Specialist Ninja answers every message promptly, nurtures engagement, and ensures no inquiry is ever missed — all from your Instagram inbox.
- Instant Responses
Replies to customer messages in seconds — keeping your audience engaged and your response time unbeatable.
- Handle Every Inquiry Professionally
Understands questions, provides accurate answers, and escalates only when necessary — maintaining your brand voice 24/7.
- Grow Engagement & Trust
Turns conversations into conversions by responding to customers around the clock, improving satisfaction and building long-term loyalty..
Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
- How does Customer Support Specialist Ninja work?
- Customer Specialist Ninja connects with your Instagram Business account to handle incoming messages automatically. It understands customer intent, provides accurate responses, and escalates queries when human attention is needed — all in real time.
- Can it reply to all customer messages automatically?
- Yes! The Ninja responds instantly to most common inquiries such as product details, delivery, pricing, and availability. Complex questions or sensitive issues are intelligently flagged for your review.
- Is it available 24/7?
- Absolutely. Your customers receive prompt and professional replies around the clock — even on weekends and holidays.
- Does it sound human?
- Yes. The Ninja is trained to communicate in a natural, friendly, and on-brand tone — so your customers feel they’re chatting with a real team member
- Can it handle multiple conversations at once?
- Of course. The Ninja can manage hundreds of simultaneous chats without delay, ensuring no customer message ever goes unanswered.
- Do I need technical setup to use it?
- No technical experience required. Just connect your Instagram Business account once — the Ninja takes care of everything else.
Boost your productivity today
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