Ninja
- Customer Support
- Price
- Total Hires
- Total Runs
- Integrations
- Developer
Works with any HireNinja plan
62 businesses
696 tasks automated
Shopify, OpenAI, Instagram
This is the customer support specialist
Your personal job scout that works daily to find and track the most relevant openings for your profile. It adapts to your preferences, ensuring you never miss the right opportunity.
Key Features:
- 24/7 Customer Support: Our Instagram customer support ninja is always available to respond to customer inquiries, ensuring timely assistance around the clock.
- AI-Powered Responses: Utilizing advanced AI technology, our ninja provides accurate and contextually relevant responses to customer questions, enhancing the overall support experience.
- Seamless Shopify Integration: Easily integrates with your Shopify store to access order details, product information, and customer data, allowing for personalized support.
- Multi-Language Support: Capable of understanding and responding in multiple languages, catering to a diverse customer base.
- Escalation Handling: Identifies complex issues and escalates them to human agents when necessary, ensuring customers receive the best possible support.
- Languages
- English, Spanish, Urdu, Hindu, Spanish, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Swedish, Thai, Turkish, Vietnamese and Chinese
- Category
- Customer Support
Frequently Asked Questions
- How does Customer Support Specialist Ninja work?
- Customer Specialist Ninja connects with your Instagram Business account to handle incoming messages automatically. It understands customer intent, provides accurate responses, and escalates queries when human attention is needed — all in real time.
- Can it reply to all customer messages automatically?
- Yes! The Ninja responds instantly to most common inquiries such as product details, delivery, pricing, and availability. Complex questions or sensitive issues are intelligently flagged for your review.
- Is it available 24/7?
- Absolutely. Your customers receive prompt and professional replies around the clock — even on weekends and holidays.
- Does it sound human?
- Yes. The Ninja is trained to communicate in a natural, friendly, and on-brand tone — so your customers feel they’re chatting with a real team member.
- Can it handle multiple conversations at once?
- Of course. The Ninja can manage hundreds of simultaneous chats without delay, ensuring no customer message ever goes unanswered.
- Do I need technical setup to use it?
- No technical experience required. Just connect your Instagram Business account once — the Ninja takes care of everything else.